***A completed application is required for consideration of employment.***

Full-Time Mortgage Loan Officer

Main Branch

2 Years Experience Required**

**Bilingual Bonus - Spanish/English**

At Allegiance Credit Union, we're more than just a place to work — we're a team that believes in making a difference! We take pride in creating a welcoming, inclusive, and supportive environment where employees feel valued, encouraged to grow, and empowered to succeed.

We believe every story matters, and we're passionate about understanding the unique needs of our members, building meaningful relationships, and providing financial solutions that make a difference in their lives. With a culture built on collaboration, community involvement, and a little fun along the way, we strive to make a positive impact on each other, our members, and the communities we serve.  

Ready to be part of something meaningful? Join us and discover a workplace where your contributions matter, your growth is encouraged, and together we make a difference in the lives of those we serve!

Role

The Mortgage Loan Officer is responsible for originating and developing residential mortgage loans, including first and second mortgages, home equity loans, and other related mortgage products. Actively generates new mortgage business through outside sales activities, networking, and establishing and maintaining strong relationships with Realtors, referral partners, and community contacts. Promotes the Credit Union's mortgage products and services while identifying opportunities to meet the financial needs of members and prospective members. Attendance is an essential function to performing the duties of this job.

Major Duties and Responsibilities

Weight

Description

25%

Achieves established monthly and annual mortgage loan production goals through proactive business development, relationship building, and effective management of the mortgage lending pipeline.

25%

Responsible for mortgage loan business development and relationship management with potential members, as well as, real estate brokers, builders, associated trade organizations and community groups. Represents the Credit Union in industry and professional associations, community organizations, local business groups, etc., and promotes the Credit Union's products.

20%

Conducts loan interviews to formalize specific loan requests. Ensures that complete, accurate information and documentation are received from and provided to applicants prior to forwarding the application to the underwriter. Explains loan options, rates, terms, and collateral requirements. Communicate loan decisions and conditions to the member. Provides financial counseling so that a "no" is presented as "not yet". Assists members and potential members with their telephone, text, video, and online requests; answers questions about lending products and services and resolve problems that are within their authority to resolve; refer problems beyond authority, along with recommendations, to supervisor.

15%

Staff community events within the Community, including occasional nights and weekends. This would include but not be limited to events by non-profit organizations, schools, foreign consulates, and chamber organizations.

15%

Prepares required disclosures within 3 days of application. Remains in communication with all borrowers, realtors, and any other associated party, and works closely with other team members from origination through closing of each loan. Ensures loan is documented compliant with TRID, ATR/QM and all other Dodd-Frank regulations.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot act, and the Office of Foreign Assets Control. Performs other related duties as assigned.

Part-Time Member Service Representative
Edmond Branch

Monday - Friday: 1:00 p.m. - 6:00 p.m.  
Saturdays: 9:00 a.m. - 1:00 p.m. 

(Part-Time employees are scheduled for 21 - 29 hours per week)

Role

Support members with financial transactions, including cash-handling and negotiable instruments. Deliver quality service, build professional relationships, provide account information and account/loan maintenance, and resolve or refer issues as needed. Attendance is an essential function of performing the duties.

Major Duties and Responsibilities

55% - Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and VISA gift cards to members; transfers amounts from member accounts as directed. Balances cash drawer and daily transactions.

20% -Identify members’ needs and promote and cross-sell credit union products and services.

15% - Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.

10% - Performs a variety of miscellaneous tasks, including typing, filing, responding to emails, and answering the telephone.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performs other job related duties as assigned.

Part-Time Member Service Representative
Main Branch

Monday - Friday: 2:00 p.m. - 6:15 p.m.  
Saturdays: 8:45 a.m. - 1:15 p.m. 

(Part-Time employees are scheduled for 21 - 29 hours per week)

Role

Support members with financial transactions, including cash-handling and negotiable instruments. Deliver quality service, build professional relationships, provide account information and account/loan maintenance, and resolve or refer issues as needed. Attendance is an essential function of performing the duties.

Major Duties and Responsibilities

55% - Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and VISA gift cards to members; transfers amounts from member accounts as directed. Balances cash drawer and daily transactions.

20% -Identify members’ needs and promote and cross-sell credit union products and services.

15% - Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.

10% - Performs a variety of miscellaneous tasks, including typing, filing, responding to emails, and answering the telephone.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performs other job related duties as assigned.

***A completed application is required for consideration of employment.***

Full-Time Assistant Branch Manager

Main Branch

Floating Position - Mileage Reimbursement**

Spanish/English - Bilingual Bonus**

Actual salary placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.**

Role

To assist the Branch Manger in directing the day-to-day teller and lobby operations of the branch, ensuring the branch meets organizational, financial, operational, service, and growth plans. Attendance is an essential function of performing the duties of this job.

***A completed application is required for consideration of employment.***

 

Full-Time Collections & Recovery Representative

Monday - Friday: 8-hour shift between 8:00 a.m. - 7:00 p.m. 

3+ Years' Collections Experience Required**

Oklahoma residency required by start date**

                                    

Role

To preserve the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Attendance is an essential function of performing the duties of this job.

Major Duties and Responsibilities

Weight

Description

50%

Collections & Account Management for late stage delinquency, including but not limited to: soliciting payment arrangements on delinquent loans, interviewing customers to determine reason for delinquency, taking appropriate action to resolve the account (could include loan modifications or loan workouts), counseling members concerning their financial obligations and offering suggestions and alternatives, recommending further action as deemed necessary (i.e. repossession, legal action), skip tracing as necessary to locate customers and posting loan payments.

25%

Repossession & Recovery: Reviewing accounts for repossession, coordinating repossessions and collateral recovery, redemptions, auctions, AAA inspections, vehicle sales, and tracking repossessions.

15%

Informs supervisor of trends in loan underwriting contributing to delinquent/charged-off loans. Tracking spreadsheets, title related work, sending necessary letters, applying for warranty and gap refunds, and ensuring accounts remain accurate and statuses are current.

10%

Departmental Support: Provides general administration and operational support including but not limited to preparing and distributing correspondence in a timely fashion, assisting with processing mail, daily departmental goals, and levies and bankruptcies as needed.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performs other related duties as assigned